How we care for your quiet inbox.
This page is maintained by Prepared Hearts Devotion Co. to answer common privacy and data-handling questions about our website.
What this page covers
This policy describes the personal information we collect when you visit our site, sign up for our newsletter, make a purchase, or contact us. It also explains how we use that information, who we share it with, and the choices you have.
We are a small, independent shop. We collect only what we need to serve you, and we do not sell your personal information.
What we collect
- Contact information — name and email address when you subscribe to our newsletter, request a free resource, or send us a message.
- Purchase information — billing and payment details handled by Stripe, and digital delivery details needed to fulfill your order.
- Usage information — pages visited, device type, and approximate location derived from your IP address, to help us understand how people use the site and improve our content.
- Communications — the contents of emails or messages you send us, plus any newsletter preferences you set.
How we use your information
- Deliver digital downloads and email newsletters you requested.
- Process payments and prevent fraud.
- Respond to your questions, prayer requests, or feedback.
- Understand which resources are helpful so we can create better content.
- Comply with legal obligations and protect our rights.
Cookies and analytics
We use cookies and similar technologies to keep the site working, remember your preferences, and measure how visitors interact with our pages. Some of these tools are provided by third parties.
Current analytics and advertising pixels on the site include the Pinterest tag, Meta Pixel, and Google Analytics. These services may place their own cookies and collect information according to their privacy policies. You can manage or disable cookies through your browser settings.
Who we share data with
We rely on a small number of service providers to run the site and deliver our resources. These providers process data on our behalf:
- Lovable Cloud / Supabase — hosts our website, database, and authentication services.
- Stripe — processes payments and related billing information.
- Resend — sends our emails, including newsletters and download delivery messages.
- Pinterest, Meta, and Google — provide analytics and advertising measurement services.
Each of these providers has its own privacy practices. We choose providers we believe handle data responsibly, and we share only the information needed for them to perform their services.
Data retention and deletion
We keep your information only as long as it is needed for the purposes described above or as required by law. For example:
- Newsletter subscriber information is kept until you unsubscribe or request deletion.
- Purchase records are kept for tax and accounting purposes.
- Analytics data is typically retained for a limited period by our analytics providers.
You can ask us to delete your personal information at any time by contacting us at the email below. We will honor your request unless we are legally required to keep certain records.
Your privacy choices
- Unsubscribe — every marketing email includes an unsubscribe link. You may also email us to be removed.
- Access or update — contact us to request a copy of the personal information we hold about you, or to correct it.
- Delete — ask us to delete your account or personal data, and we will process your request promptly.
- Cookie controls — adjust your browser settings to block or delete cookies.
Security
We take reasonable steps to protect your information, including using secure hosting, encrypted payment processing through Stripe, and access controls for our administrative tools. No method of online transmission is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the effective date at the top of the page. We encourage you to review this page periodically.
Questions or requests
If you have questions about this privacy policy, or would like to exercise your privacy rights, please reach out.
cjones@preparedheartsco.com